Sometimes circumstances outside of a Venue Manager or Visitor’s control can prevent them from meeting the terms of a booking. If Everywhere Venues determines that a Visitor’s reason for cancellation falls within our Extenuating Circumstances Policy, Everywhere Venues may override the Venue Manager's cancellation policy and grant a refund. This refund will come from the deposit taken and directly from the Venue Manager; not from Everywhere Venues.
Venue Managers are encouraged to set and manage a cancellation policy that is reasonable considering the type and location of the venue. This will be chosen from the 3 cancellation policy options outlined in the Cancellation policy. If a Venue Manager or Visitor needs to cancel a booking, it is their responsibility to notify the other party of the cancellation as soon as possible. Accepted extenuating circumstances include: